Good customer service is when the customer is completely satisfied from the enquiry right through to the delivery of the product. This sounds easy enough but stating how to give good customer service is very different to following it through consistently. Repeat business is the backbone of selling to consumers as one off purchases are typically the most important as a fantastic customer service experience will implore the customer to be more inclined to repeat a purchase in the future. AB Lifting aim to gain repeat custom with our thoroughly trained customer service team. They deal with all enquiries and more importantly any queries regarding purchases, from a simple copy invoice to a detailed report showing the grades of materials used. We also have a credit scheme which allows loyal customers to pay 30 days after order confirmation which gives those customers a quick and simple ordering solution with speedy delivery for when they need it most.

Crane and lifting technical responsible / Compliance assessments / Investigations after incidents / 3rd party audits or audits on behalf of the company / Lifetime and condition assessments / Advisory and support services / Design verifications / GAP analysis / Design and Strength calculations / Feasibility studies within crane and safe lifting operations / Crane specifications / Risk assessments